Digital Product Delivery Policy

1Product Delivery Method

Stick Sense delivers its ebook in digital PDF format through email.

We do not provide physical book delivery for this digital product unless explicitly stated in the product description.

2Delivery Process

After successful payment and order verification, the ebook or download instructions will be sent to the email address provided during checkout.

Delivery timing may depend on successful payment confirmation, order processing, and the operation of our email delivery system.

3Email Address Accuracy

Customers are responsible for providing a correct and accessible email address during checkout.

4Ebook Not Received

If you have completed payment but have not received the ebook, please contact us at sticksens.help@gmail.com.

Include your order ID and the email address used during checkout so that we can investigate the issue.

We may verify payment and order information before sending or re-sending the ebook.

5Download and Access Issues

If you experience a problem downloading or opening the PDF, contact our support team.

We will make reasonable efforts to assist with eligible delivery or file-related problems.

Customers should have a compatible device and PDF reader to access the ebook.

6Incorrect Email Address

If an incorrect email address was entered during checkout, contact us as soon as possible.

We will review the request and determine whether delivery information can be corrected, subject to order verification and applicable privacy and security requirements.

7Delivery Limitations

Delivery may be affected by technical issues, email provider restrictions, incorrect customer information, or other circumstances beyond our reasonable control.

We will attempt to resolve delivery issues that are within our control.